Training
Our trainers work your floor, not a hotel ballroom
Training
With margins compressing and the customer experience being a mix of online and offline interactions, providing your team with comprehensive total dealership development training is critical to meeting your profit goals.
In-dealership development for F&I, sales, service and BDC — coached deal by deal, on your floor, until it is habit rather than a handout. One trainer who has done the job, across four departments, so the whole store works from the same process.
Departments we train
Coaching and development, department by department.
- F&I coaching and development
- Sales training
- Service training
- BDC training
Compliance and continuing education
Keeping the store current on the rules that govern the deal.
- Safeguards and compliance training
- Continuing education courses
- Online training
Onsite preload management
Full-service preload programs include ongoing onsite training, support and labor, plus weekly and monthly reporting so you always know how the program is running.
- Ongoing training for finance and sales
- Dealership lot management
- Onsite labor and installation support
- Weekly and monthly reporting
The IDS F&I School
IDS is opening its own F&I school. It will be the classroom counterpart to the in-store coaching above — a place to put a new business manager through the whole process before they run their first deal, and to send an experienced one to sharpen the parts that have gone stale.
We are planning to open this winter. Dates, class size and pricing are not set yet — if you have people you would want in an early class, get in touch and we will let you know as soon as they are.
Get in touch
Contact us today to find out more about our services and programs.
Ready to see what your store is leaving on the table?
Book a free dealership consultation. We will look at your products, your process and your participation structure, and show you where the profit is going.
Book a consultationNo commitment. A local rep, not a call center.